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Delivery and Returns

Christmas Delivery: All orders recieved before 11.30am on 21/12/21 will be sent in time for Christmas delivery.

Orders placed after 11.30am 21/12/21 will be packaged and sent after Christmas.

 

Standard UK Delivery just £1.99

FREE on orders over £15

Your order will be despatched next working day and delivery usually takes 2-4 days.

Next Day UK Delivery* - £5.95

This service is only available to mainland UK addresses.

  • Orders received before 11.30am will be despatched same day, or Monday for orders placed at the weekend, for delivery on the next working day*.
  • Orders received after 11.30am will be despatched on the next working day for delivery on the following working day.
  • Where payment is made by cheque, orders will be despatched once the cheque has cleared. Normally 3-4 days after receipt.

*Deliveries to remote areas may take 2 days.


International Delivery

International delivery cost is calculated by weight, and shown before you input your payment details.

Destination Average time from despatch to delivery
European Destinations normally 4-6 days
USA Destinations normally 6-8 days
Rest of World normally 7-14 days

Please note that these delivery times may vary depending on the destination country's local postal system.


Money-back Guarantee

All the products featured on Weight Loss Resources are covered by our 28 day money-back guarantee.

Our Returns Policy

If, for any reason, you are not happy with your purchase, simply return it to us in new condition, with the packaging, for a refund.

  • If an item is faulty we will issue a full refund or exchange the product for you. We will cover any postage costs incurred.
  • If the reason for return is not due to faulty goods we will issue a refund less any postage costs.

This does not affect your statutory rights.


Statutory Rights - cooling off period

By law, customers in the European Union have the right to withdraw from a purchase up to 7 days after the purchase has been delivered.

For information on how to cancel / return your purchase within the seven day cooling off period, please contact our Help Team on 01733 345592 (Monday - Friday, 8am-6pm).