Delivery and Returns
Christmas Delivery: All orders recieved before 11.30am on 21/12/21 will be sent in time for Christmas delivery.
Orders placed after 11.30am 21/12/21 will be packaged and sent after Christmas.
Standard UK Delivery just £1.99
FREE on orders over £15
Your order will be despatched next working day and delivery usually takes 2-4 days.
Next Day UK Delivery* - £5.95
This service is only available to mainland UK addresses.
- Orders received before 11.30am will be despatched same day, or Monday for orders placed at the weekend, for delivery on the next working day*.
- Orders received after 11.30am will be despatched on the next working day for delivery on the following working day.
- Where payment is made by cheque, orders will be despatched once the cheque has cleared. Normally 3-4 days after receipt.
*Deliveries to remote areas may take 2 days.
International Delivery
International delivery cost is calculated by weight, and shown before you input your payment details.
Destination | Average time from despatch to delivery |
---|---|
European Destinations | normally 4-6 days |
USA Destinations | normally 6-8 days |
Rest of World | normally 7-14 days |
Please note that these delivery times may vary depending on the destination country's local postal system.
Money-back Guarantee
All the products featured on Weight Loss Resources are covered by our 28 day money-back guarantee.
Our Returns Policy
If, for any reason, you are not happy with your purchase, simply return it to us in new condition, with the packaging, for a refund.
- If an item is faulty we will issue a full refund or exchange the product for you. We will cover any postage costs incurred.
- If the reason for return is not due to faulty goods we will issue a refund less any postage costs.
This does not affect your statutory rights.
Statutory Rights - cooling off period
By law, customers in the European Union have the right to withdraw from a purchase up to 7 days after the purchase has been delivered.
For information on how to cancel / return your purchase within the seven day cooling off period, please contact our Help Team on 01733 345592 (Monday - Friday, 8am-6pm).