Please also see our Privacy & Cookies Policy
1 - General
The tools and information on the Weight Loss Resources site are intended as an aid to weight loss and weight maintenance, and do not offer medical advice.
If you suffer from, or think you may suffer from, a medical condition you should consult your doctor before starting a weight loss and/or exercise regime. If you decide to start exercising after a period of relative inactivity you should start very slowly and consult your doctor if you experience any discomfort, distress or any other symptoms. If you feel any discomfort or pain when you exercise, do not continue.
The tools and information on the Weight Loss Resources site are not intended for women who are pregnant or breast-feeding, or for any person under the age of 18.
If you suffer from any food allergy, it is your responsibility to check the ingredients of food items.
Weight Loss Resources uses information provided by manufacturers, producers and retailers and does not recommend or warranty any claims made for any product.
2 - Use of the Site
The copyright in all material on this site is held by Weight Loss Resources Ltd, or by the original creator of the material. Brand names and Trademarks belong to their respective manufacturers, producers or retailers.
Permission is granted to print material from the site for personal, non-commercial use only, provided you retain all copyright notices contained in the material. Weight Loss Resources reserves the right to reprint messages posted in Members Forum.
Whilst every care is taken to check the accuracy and reliability of information provided on the site, we do not make any guarantees as to the accuracy of any information contained in the site. Under no circumstances shall Weight Loss Resources Ltd be liable for any direct, indirect or consequential damages, arising out of the use, or the inability to use, the tools and information contained in the site.
3 - Cancellation
You may cancel your account at any time by logging into Weight Loss Resources and clicking the cancel my account link in the My Account section.
Your subscription will come to an end on the last day of your current subscription period, no further payments will be charged, and you will no longer have access to your account.
If you change your mind and decide to keep your Weight Loss Resources account, you can undo your cancellation by going to the same place and clicking the uncancel my account link.
If you uncancel your subscription will continue, and you will be charged your normal subscription amount on the normal renewal date.
4 - Refund Policy
Within 14 days of your signup date
You are eligible for a refund if you cancel your account within 14 days of the date you signed up and return your starter pack.
To claim a refund, return your starter pack to us along with your address, your user ID and the email address you used to sign up with.
We will refund you via the payment method that you used to sign up with and confirm your refund, by email, within 2 business days of receiving your returned starter pack. It normally takes 2-5 days for the amount refunded to be credited to your payment method account, depending on which payment method you have used.
After 14 days from your signup date
Monthly subscription payments are non-refundable.
The most recent quarterly, half-yearly or yearly subscription payment may be refundable at our discretion if you contact us within 7 days of the renewal date by phone, email or post.
We’ll need to know your address, your user ID, the email address associated with your account and your reason for requesting a refund.
If different from the email address you use for your account, we’ll need to know the email address at which you wish to receive correspondence from us.
We will acknowledge your request within 1 business day and let you know if you are eligible for a refund within 5 business days of receiving your request.
Quarterly, half-yearly and yearly subscription payments are non-refundable if you don’t contact us within 7 days of the renewal date.
5 - Use of the Members Forum
Please be respectful of other members. Whilst debate and different points of view are encouraged, we reserve the right to remove any messages that we consider to be insulting, offensive or abusive. Please contact the the helpteam if you find a message you consider inappropriate.
Messages posted on WLR message boards are the opinions/comments of individual members. They are not necessarily reviewed, and not endorsed by Weight Loss Resources staff. Weight Loss Resources reserves the right to reprint messages posted in Members Forum.
Weight Loss Resources does not take responsibility for the content or accuracy of messages and does not endorse any product, service or process that may be mentioned.
Weight Loss Resources reserves the right to ban a member from the site if in our opinion their postings to the forum are offensive. This means access to the entire site will be blocked - including the food diary and any other stored information. This information will be deleted when the account is cancelled. Please note that decisions like these are not taken lightly and are discussed among the member services team. Where possible a member will receive a warning before action is taken.
In entering WLR members Forum you acknowledge that you have read and agree to accept the above conditions.
Weight Loss Resources provides tools and information to control your weight by getting your calorie balance right and learning what suits you. You can access the calorie database and keep an online food diary, free, for 24 hours.