AOL TopSpeed

AOL's TopSpeed technology is not compatible with the pages on WLR that are created as a result of what you input to the programme, for example pages used to set up your free trial and food diary pages.

This problem is easily solved by de-activating TopSpeed whilst you are using WLR:

1. Click on the TopSpeed^TM icon in the bottom left-hand corner of your AOL browser screen.
    
2. In the browser window that appears click on the 'browser settings' button in the top right-hand corner.
    
3. Untick the 'optimise web browsing using TopSpeed^TM technology' box, and click save.
    
4. Close the TopSpeed^TM window.

Alternatively, you can use Internet Explorer with you AOL connection when you want to access WLR.

1. Open your browser window and minimise
    
2. Use Internet Explorer to access WLR

If you have problems using WLR with Internet Explorer, make sure cookies are enabled, and that you have Java VM installed and enabled.

If your problem is not covered here please let us know and we'll do our best to help.